The Cleaning Cat logo, a cartoon cat in a cleaning uniform holding a mopThe Cleaning Cat home

Frequently Asked Questions

Everything people ask before their first clean. If your question is not here, call or send us a message and we will answer it honestly.

Yes! We offer a 48-hour satisfaction guarantee. If you're not completely satisfied with your cleaning, let us know within 48 hours and we'll make it right. You don't pay until after your cleaning is complete. Your card is charged 24 hours after the service, giving you time to review the results. To secure your appointment, we place a temporary authorization hold 48 hours before the clean—this is not a charge, just a confirmation that your card is valid

Still have a question?

Call us, send a message, or skip straight to booking. All three work.